Business Operations

My Approach to Business Operations:

I take a collaborative, well-rounded approach backed by data when optimizing business operations and leading cross-functional initiatives. Before developing tailored solutions, I make sure to deeply understand the client's unique culture, challenges, processes and organizational dynamics - this allows me to drive meaningful impacts.

Communication is key to my methodology. I foster direct, open dialogue and establish clear organizational structures with well-defined decision-making processes. This ensures transparency and accountability across teams and stakeholders. Using lean principles and process improvement techniques, I thoroughly analyze operations to pinpoint inefficiencies, redundancies, and areas to streamline workflows. Best practices are integrated thoughtfully and intentionally.

A trademark of my consulting style is building sustainable capabilities within client teams. Through hands-on training, video documentation, mentoring and knowledge sharing, I ensure self-sufficiency and continuous improvement carry on after our engagement. With expertise in change management, I navigate organizational complexities with emotional intelligence to get buy-in from leadership down to the frontline staff.

My multidisciplinary skills span strategic planning, process optimization, project management and team enablement. This allows me to deliver comprehensive solutions that boost productivity, control costs, and set the stage for long-term operational excellence. As a queer, Latinx consultant focused on DEI and authentic relationship-building, I catalyze a collaborative cultural shift toward transparency and realignment with community-driven missions. Harnessing data insights is my passion - it drives equitable, impactful decision-making that benefits the business and its people.

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